kfb7's Privacy Policy
This policy describes in detail how your personal information is collected, stored, and protected on our platform.
Introduction and Applicability
Introduction
kfb7 (hereinafter referred to as "we", "us", or "platform") operates a reliable online casino and betting platform for users in Bangladesh. This Privacy Policy ("Policy") explains what information we collect, how we use it, with whom we share it, and how we keep it secure when you visit our website kfb7.cam or use our services.
By using our services, you are considered to have agreed to the terms of this Policy. If you disagree with any part of this Policy, please stop using our platform.
This Policy may change from time to time. If there are important changes, we will notify you through the website.
Who This Policy Applies To
This Privacy Policy applies to:
- All registered members of the kfb7 platform;
- Any visitor to the website, whether registered or not;
- Those who contact customer support through our live chat or email;
- Those who participate in any of our promotional offers or competitions.
What Information We Collect
Personal Information
When you register, log in, or contact us at kfb7, we may collect the following personal information:
- Full name and date of birth (for age verification);
- Email address and contact details;
- National ID or passport number (for identity verification);
- Payment-related information — such as bKash, Nagad, or Rocket account numbers (full numbers are never stored);
- Bank account details if you use bank transfer;
- Address and residential information where required.
Automatically Collected Information
When you use our website, certain information may be collected automatically:
- IP address and device type;
- Browser type and version;
- Pages visited and session duration;
- Information collected through cookies and similar tracking technologies;
- Referrer URL (where you came from before reaching our site).
We use cookies primarily to improve site performance and remember your preferences. See Section 12 for more information about cookies.
Financial Transaction Information
To ensure the security of your deposits and withdrawals, we store transaction-related information, such as:
- Deposit amount, date, and method (bKash, Nagad, Rocket, bank transfer);
- Withdrawal requests and the time they are completed;
- Bonus usage history and wagering activity.
The minimum deposit amount is ৳300 and the minimum withdrawal amount is ৳1,000. These transactions are secured by SSL encryption.
Purpose of Using Information
How We Use Information
kfb7 may use your collected information for the following purposes:
- Account Management: Completing the registration process, verifying your identity, and keeping your account secure.
- Service Delivery: Smoothly handling all activities related to deposits, withdrawals, and gaming.
- Customer Support: Providing 24/7 live chat support to resolve your questions and issues.
- Security and Fraud Prevention: Detecting and preventing illegal activities and maintaining platform security.
- Legal Compliance: Retaining information necessary to comply with applicable laws and regulations.
- Service Improvement: Analysing user experience to further improve our platform.
- Promotional Communications: Sending bonuses, offers, and promotional information with your consent.
Responsible Gaming Support
We are committed to responsible gaming. To this end, we use information about your gaming activity to:
- Detect unusual gaming behaviour and alert you;
- Set spending limits or temporarily suspend your account at your request;
- Provide information and resources related to responsible gaming.
Visit our Responsible Gaming page to learn more.
Information Sharing and Disclosure
Sharing Information with Third Parties
kfb7 does not sell your personal information to third parties. However, in certain circumstances we may share information with selected third parties:
- Payment Processors: To process transactions with bKash, Nagad, Rocket, and banking partners;
- Technology Service Providers: For cloud hosting, data analytics, and security services;
- Game Software Providers: Minimum information necessary to operate gaming activities;
- Legal Authorities: Under court orders or legal obligations.
All our third-party partners operate under contractual commitments to protect your information.
International Data Transfers
Our servers and service providers may be located in various countries. Your information may be transferred internationally, but in every case appropriate security measures are ensured.
We ensure that data protection standards are always maintained, regardless of which country the data is processed in.
Data Protection and Security
Security Measures
We apply industry-standard security measures to protect your personal information:
- SSL Encryption: All data transmission on the website is secured by 256-bit SSL encryption;
- Password Hashing: Your password is never stored directly; only an encrypted hash is kept;
- Access Control: Only authorised staff can access your information for necessary reasons;
- Regular Security Reviews: Our systems undergo regular security testing and updates.
Data Retention Period
We retain your personal information for as long as necessary:
- While your account is active — for the purpose of providing services;
- Even after your account is closed — for a specific period as required by legal obligations;
- Records of financial transactions — for the period determined by applicable law.
After the designated period, information is securely deleted or anonymised.
Cookie Policy and Your Rights
Cookie Usage
Cookies are small text files that our website stores on your device. kfb7 uses the following types of cookies:
- Essential Cookies: Ensure the basic functioning of the website, such as maintaining login sessions. Without these, the site will not work properly.
- Functionality Cookies: Remember your preferences so you have a better experience next time.
- Analytics Cookies: Help us understand which parts of the site are used most, which we use to improve our services.
You can disable non-essential cookies through your browser settings, though this may limit some features of the site.
Your Rights
You have the following rights regarding your personal information:
- Right to Access: You can ask to know what information we hold about you.
- Right to Rectification: You can ask for incorrect or incomplete information to be corrected.
- Right to Erasure: In certain circumstances you can request that your information be deleted, though this may not always be possible where legal obligations exist.
- Right to Restrict Processing: You can ask us to stop using your information for specific purposes.
- Right to Data Portability: You can request your information in a common format.
- Right to Opt Out of Promotional Communications: You can stop promotional emails or notifications at any time.
To exercise these rights, contact our support team: [email protected]
Additional Provisions and Contact
Protection of Minors
kfb7 is for those aged 21 and above only. We do not intentionally collect any information from those under 21. If we become aware that information from a minor has been collected, we will delete it immediately and close that account.
If you believe a minor is using our platform, please let us know at [email protected].
Policy Changes
We may update this Privacy Policy from time to time. For any significant changes, we will:
- Display a notice on the website;
- Inform registered members by email (if the change is significant);
- We will update the "Last Updated" date at the top of this page.
Your continued use of our platform after any changes will be considered your acceptance of the updated policy.
Relationship with Other Policies
This privacy policy complements our other policies:
- Terms & Conditions — general terms for using the platform;
- Responsible Gaming — safe gaming practices and self-protection;
- FAQ — answers to common questions.
Questions about privacy?
Contact us for any questions or requests regarding the protection of your information.
We are always available via 24/7 live chat or email.
Email: [email protected]